GETLOUD LLC – PRIVACY POLICY

Last Updated: 12/27/25

This Privacy Policy describes how GETLOUD LLC (“GETLOUD,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you access or use the GETLOUD platform, website, mobile applications, APIs, and related services (collectively, the “Platform”).

By using GETLOUD, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

• Full name
• Email address
• Phone number
• Business details
• Tax and payout information
• Payment account information (processed via Stripe)
• User-generated content
• Communications with GETLOUD
• Campaign data and performance metrics

B. Automatically Collected Data

• IP address
• Device and browser information
• Usage data and interaction logs
• Referral URLs
• Cookie identifiers

C. Third-Party API Data

Through TikTok and other integrations, GETLOUD may access:

• Public profile information
• Content performance metrics
• Engagement statistics
• Account identifiers
• Media metadata

GETLOUD only accesses data strictly required to operate the Platform.

2. How We Use Information

We use your information to:

• Operate and maintain the Platform
• Facilitate creator-brand campaigns
• Process payments and payouts
• Provide customer support
• Enable API integrations
• Improve platform functionality
• Prevent fraud and abuse
• Comply with legal obligations

3. Legal Bases (GDPR)

We process data under the following lawful bases:

• Contractual necessity
• User consent
• Legitimate business interests
• Legal compliance

4. How We Share Information

We may share information with:

• Payment processors (Stripe)
• API partners (TikTok)
• Hosting and analytics providers
• Legal or regulatory authorities when required

We never sell personal data.

5. Cookies & Tracking

We use cookies and similar technologies for authentication, analytics, and user experience optimization.

You may disable cookies via browser settings.

6. Data Retention

We retain personal data only as long as necessary to fulfill operational, legal, and compliance obligations.

7. Data Security

We use administrative, technical, and physical safeguards to protect personal information.

8. User Rights

Depending on jurisdiction, you may have rights to:

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Data portability
• Withdraw consent

Requests may be submitted to [email protected]

9. California Privacy Rights (CCPA)

California residents may request disclosure, deletion, and opt-out of certain data practices.

10. Children’s Privacy

GETLOUD does not knowingly collect data from individuals under 18.

11. International Transfers

Data may be transferred and processed in the United States.

12. Third-Party Links

GETLOUD is not responsible for third-party privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time. Continued use constitutes acceptance.

14. Contact

GETLOUD LLC
772.643.4522
Florida, United States